Questions Facility Managers Should Ask Their HVAC Contractor
Choosing the right commercial HVAC contractor isn’t just about who can show up the fastest or offer the lowest bid. For facility managers in Indianapolis and throughout Central Indiana, asking the right questions can save your business time, money, and major headaches down the road. Here are five key questions facility managers should ask their HVAC contractors before signing an agreement.
Need help with your commercial HVAC system? Contact Choice Mechanical Services today for expert guidance tailored to your facility.
1. Do You Specialize in Commercial HVAC Systems?
Commercial HVAC systems are vastly different from residential setups. They’re larger, more complex, and often mission-critical for business operations. You need a contractor who understands the unique needs of commercial environments—from zoning and air balancing to advanced controls and integration with other building systems.
- Experience with rooftop units, chillers, boilers, and industrial refrigeration
- Knowledge of building codes and compliance requirements
- Expertise in large-scale, multi-zone commercial systems
Reach out to our team to discuss your facility’s requirements with a commercial HVAC specialist.
2. What’s Your Approach to Preventative Maintenance?
Preventative maintenance is one of the best ways to avoid unexpected breakdowns, extend equipment lifespan, and reduce energy costs. A good contractor should offer proactive service plans that ensure your system runs smoothly year-round.
- Customized service schedules based on your equipment and facility needs
- Routine inspections and performance testing
- Documentation for compliance and recordkeeping
Our custom Maintenance Agreements are designed with commercial facilities in mind. We tailor our plans to your equipment type, usage, and budget—helping you stay compliant and avoid costly repairs.
Request a custom maintenance plan today and start protecting your HVAC investment.
3. How Do You Handle Emergency Situations?
When your HVAC system goes down, time is money. Whether it’s a chiller failure during peak summer or a boiler outage in the dead of winter, your contractor needs to be available—fast.
- 24/7/365 emergency availability
- Fast response times to minimize downtime
- Fully stocked service vehicles for on-the-spot repairs
Choice Mechanical offers 24/7/365 emergency services for commercial clients across Indianapolis and Central Indiana. No matter when an issue arises, our team is ready to respond with the right tools and expertise.
Call us anytime to make sure your facility is protected around the clock.
4. Are You Experienced with Specialized Equipment Like Boilers and Chillers?
Not every HVAC contractor is trained to work with high-efficiency boilers or industrial chillers. These systems require expert knowledge and precision to install, repair, and maintain.
- Certified boiler repair and installation expertise
- Chiller diagnostics, maintenance, and replacement services
- Customized solutions for mission-critical environments
Choice Mechanical specializes in boiler services and chiller repair and installation for commercial facilities. Whether you’re managing a school, manufacturing plant, or multi-story office, our team has the experience you need.
Schedule a consultation to learn how we can support your specialized HVAC equipment.
5. Do You Offer Custom Piping or Welding Solutions?
Commercial HVAC upgrades often involve more than just units—they can require complex piping systems, custom fabrication, or modifications to existing infrastructure. A full-service contractor should be equipped to handle these needs in-house.
- Custom piping design for HVAC, chilled water, and hot water systems
- Expert welding services for durable, code-compliant installations
- Stainless steel, copper, and other industrial-grade materials
Our Piping and Plumbing Division provides custom-designed systems and expert welding for even the most complex facilities. From stainless steel piping to hot water heating loops, we deliver efficient and durable solutions.
Get in touch to discuss your next piping or mechanical project with our team.
Frequently Asked Questions
How often should a commercial HVAC system be serviced?
For most commercial facilities, HVAC systems should be inspected and serviced at least twice a year—once before the heating season and once before the cooling season. More frequent service may be needed for high-demand environments.
What’s included in a commercial HVAC maintenance agreement?
Maintenance agreements typically include routine inspections, filter changes, lubrication of moving parts, system performance testing, and documentation to maintain warranty coverage and compliance standards.
Can Choice Mechanical handle large, multi-site commercial accounts?
Yes. We work with a variety of large-scale commercial clients, including multi-location businesses, industrial facilities, and institutional buildings. Our team is equipped to manage complex projects across multiple sites.
What if I need emergency service after hours?
Choice Mechanical provides 24/7/365 emergency services for all our commercial clients. You can call us any time and a trained technician will be dispatched promptly to address your HVAC emergency.
Final Thoughts
Hiring the right commercial HVAC contractor starts with asking the right questions. At Choice Mechanical Services, we welcome these conversations—because we believe in transparency, reliability, and long-term partnerships.
Contact us today to get honest answers, expert advice, and service that keeps your facility running strong.
